Abug Shop General FAQ
Last Updated: March 6, 2025

Here are answers to some of the most frequently asked questions about Abug Shop. If you don’t find the information you’re looking for, feel free to contact us at contact@abug.shop.

1. What products do you sell?

We specialize in beach-related products, including surfing boards, fishing gear, and other ocean-related accessories.

2. Where do you ship?

We currently offer shipping only within the United Kingdom.

3. What are your shipping options?

We offer Standard Shipping with a delivery time of 2-4 working days after processing.

4. How long does order processing take?

Orders are processed within 1-2 working days.

5. What payment methods do you accept?

We accept payments only through PayPal for secure transactions.

6. Can I return a product?

Yes, we offer free returns within 60 days of purchase. Items must be unused and in their original packaging.

7. How long does it take to process a refund?

Refunds are processed within 10 business days after we receive the returned item.

8. What if I receive a damaged or defective item?

Contact us immediately at contact@abug.shop, and we will provide a replacement or refund.

9. How can I track my order?

Once your order is shipped, you will receive a tracking number via email.

10. How do I contact customer support?

You can reach us at:
Email: contact@abug.shop
Phone: +44 7782 627069
Address: 25 Fern Way, Ilfracombe EX34 8JS, United Kingdom